Safety io Support
Grid Services
New Customers
- If you are a Grid Fleet Manager service customer, share this Implementation Guide with your IT networking and/or firewall team. Also available in French , German, Spanish, and Portuguese
- If you are a Grid Live Monitor service customer, download the MSA Grid app from the Google Play Store or the Apple App Store.
Existing Customers
- GX2 Connect current version: 1.0.24.246.
To update...- Download Galaxy GX2 Suite Setup.
- Run the installation file on the computer that is currently running GX2 Connect.
- Choose "Install Latest", and ensure "Migrate" is NOT selected.
- Power cycle your GALAXY GX2 test stands after the update is complete.
- MSA GALAXY GX2 Test Stand Firmware version: 1.24.0246.
- To update your GALAXY GX2 firmware, follow these instructions.
- Power cycle your GALAXY GX2 test stands after the update is complete.
For Technical Support
- US and Canada
- 1-800-672-2222
- support@safetyio.com
- Europe
- +49 (0)30 814 733-49
- support-safetyio@convivo.com
- Asia Pacific / Australia / New Zealand
- +61 1300 728 672 (Ask for "Technical Support")
- support@safetyio.com